Refund and Returns Policy
Effective Date: 29 June 2025
At TTS Enterprises, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Return & Exchange Policy
You may return or exchange an item within 24 Hours of receiving it, provided the following conditions are met:
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The product must be unused and in original condition
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All tags must be intact
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The item must be returned in its original packaging
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return or exchange:
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Innerwear
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Customized or altered garments
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Items marked as Final Sale or Clearance
Return Shipping
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We cover the cost of return shipping.
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Once your return request is approved, we will arrange the pickup through our logistics partner.
Refunds & Replacements
Once we receive and inspect the returned item, we will notify you of the approval status:
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If approved, a refund will be processed within 7 business days to your original payment method.
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Alternatively, you may opt for a replacement or store credit if preferred.
How to Request a Return
To initiate a return, please contact our support team:
Email: contact@ttsenterprises.shop
Include your order number, product name, and reason for return.
Our team will guide you through the return process and schedule a pickup at your convenience.
Important Notes
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Returns requested after 24 hours from delivery will not be accepted.
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We reserve the right to refuse returns that do not meet the above conditions.
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In case of a defective or wrong item received, please contact us within 24 hours of delivery for priority resolution.